We currently only ship within the continental United States. We do not ship to Hawaii or Alaska.
All orders take 1-2 buisness days to process for the exception of "Special Orders" which can take anywhere between 2-4 weeks to ship.
Orders are delivered within 10-14 buisiness days with regular shipping. Shipping and tracking information will be available to the customer via email or through our online order tracking system..
Please check orders upon arrival.
Shipping damages MUST be reported 24 hours upon receipt. When your order arrives, before you accept shipment, be sure to perform a quick visual inspection. Damage can occur during transport. If you notice any irregularity in the packaging(e.g., large dents, punctures), simply refuse the shipment and notify us immediately. If you do accept delivery, be sure to note any concerns on the Delivery Receipt, before signing and keep all original packaging(e.g., Manuals, bubble-wrap, boxes). This is very important. Our relationship with you is top priority. Don't hesitate to call us with any questions at our toll free number, 1-888-688-1564.
For more information please contact us by phone: 888-688-1564 or by eMail: customerservice@appleappliances.com
Local delivery Curbside Delivery for large appliances, 1st threshold for smaller. Local deliveries only apply to selected areas in the NYC metro area and a few neighboring areas. Local deliveries are curb side only for large appliances or first threshold for smaller appliances. Please call to get a price quote for room specific deliveries. Please call 1-888-688-1564 for more information. Freight Delivery ( Curbside ) Appliances will be dropped off on the curb. Signature is required. Freight Delivery ( 1st Threshold ) Appliances will be brought into the first threshold of house or building. Signature is required. Freight Delivery ( White Glove Service ) White glove service includes room specific delivery, debris removal, and 2 flights max. For additional flights please call for quote. This service DOES NOT include installation. Flat Rate This is a national flat rate. Unit(s) may ship out UPS/FEDEX or by common carrier. Please note, this delivery service is a basic service which may only include curbside delivery. For more information please call customer service at 1-888-688-1564. UPS/FEDEX Ground Delivery Standard Ground delivery. Delivered 3-5 business days from day uit ships out. UPS/FEDEX 3 Day Delivery Delivered 3 business days from day unit ships out. UPS/FEDEX 2 Day Delivery Delivered 2 business days from day unit ships out. UPS/FEDEX Next Day Delivery Delivered following day of day unit ships out. Local Pick Up Some appliances can be picked up from our local Brooklyn, NY warehouse for a minimal pick-up fee. Please call to arrange pick up and LOCAL AVAILABILITY on your order. Not all appliances are available locally. Units are usually available to pick-up 1-2 business days after date of purchase if unit is available in local warehouse. Regular home delivery fees will apply to units available outside of area. |